Illustration of click and collect process in a retail store.
Retail & E-tail

Click & Collect

Click & Collect is an important part of the omnichannel strategy that retailers are adopting worldwide. Create an optimal shopping experience for your (digital) customers, bring them more convenience through an additional delivery option, and bring online shoppers to your physical store for an additional customer touch point.

More convenience with Click & Collect

With professional equipment for barcode scanning, for example, you set up the work processes required in click & collect. Achieve real-time visibility into your inventory at the differences warehouse and store locations through seamless integration with the POS system, e-commerce platform or other inventory system. As a result, you always offer the correct pickup locations, items can be ready to go immediately and your customer can quickly pick up the order.

Why choose at Click & Collect?

  • Make yourself less dependent on transportation companies and other fulfillment partners
  • Get fewer returns due to rejections and other delivery problems
  • Achieve an additional upselling opportunity through store visits
  • Offer your customers more convenience and possibly lower costs through missing freight charges

Ask for free advice

Looking for IT solutions to enable your omnichannel strategy? Do you think your Click & Collect process could be more efficient or do you still need to develop it? Then fill out the form and we will contact you as soon as possible for a no-obligation consultation. Our specialists are happy to help you get started and give you the tools you need to take the right steps.

Profielfoto van Randy van den Brink van CaptureTech
Randy van den Brink

"*" indicates required fields

This field is for validation purposes and should be left unchanged.